Travel Consultant

Travel Consultant Person Specification


Title: Travel Consultant Location: Anytown Salary: £15,000 – £20,000


A leading Travel Agency based in Anytown is advertising for a dynamic Travel Consultant to join their team.


Essential Criteria:


The successful candidate must be able to:


demonstrate a minimum of three years previous experience within the travel industry;


ensure excellent customer service;


achieve set targets to maximise profits;


secure existing sales opportunities and identify new ones;


ensure that Company policies, procedures and standards are adhered to;


work as a team member;


demonstrate excellent ICT skills;


contribute to the creation of an enjoyable and safe working environment;


undertake extensive training and development opportunities; and


undertake adhoc duties as required.


Desirable Criteria:


Working knowledge of the tour operator management system Travelcat would be an advantage.


Sample Completed Application Form 1


Please return this form to: World Travel3 Any Street Anytown


APPLICATIONFOREMPLOYMENT POST APPLIED FOR Travel Consultant Full-Time/Part-time (delete as appropriate)


HOW DID YOU HEAR ABOUT THIS POSTInternetPERSONAL Please complete each section of this form legibly in your own handwriting in black ink.Surname: Smyth Forename(s): John Ian How do you wish to be addressed: Mr/Mrs/Miss/Ms/otherAddress: 3 Any Road, AnytownDaytime Tel No: 08123456 Mobile: 07988567987Email address: John@yahoo.cp.ukDo you need a work permit to work in the UK? YES/NO Have you a current driving licence? YES/NO


EDUCATION


Schools/colleges attended


Dates


Qualifications attained (including grades)


Sometown Primary School


Sept 1986 – June 1993

Sometown High School


Sept 1993 – June 1998


GCSE Maths B GCSE English C GCSE Science (Double Award) Cc GCSE Geography A GCSE Spanish B


Anytown College of Further and Higher Education


Sept 1998 – June 2000


BTEC National Diploma in Travel and Tourism


Training– accredited courses, short courses, apprenticeships etc (include title; awarding body/organisation and dates)


The Association of British Travel Agents Certificate Level 2 Certificate in Effective Customer Care European Computer Driving Licence


Sample Completed Application Form 1 (continued)


EMPLOYMENT HISTORY (current or most recent employer first) Please include


temporary posts and work experience.


From – To


Name & Address of Employer


Job Title & Duties


Final Salary & Reason for Leaving


Sept 2000- November 2003November 2003 – at present


Postramal Technology, AnytownTravel Life Agency, Anytown


Organise local, national and international travel for staff and customers in a cost effective wayTravel Consultant


£13,000 per annum Work opportunity closer to home£13,000 Promotional opportunity


INTERESTSPlease note here your leisure interests, sports, hobbies and other pastimes (including positions of responsibility held).


In my spare time I enjoy organising local social events such as paintballing and fishing trips. I am a keen golfer and enjoy winter sports such as snowboarding.


I coach under 12’s football team on a Tuesday evening on a voluntary basis.


GENERALCOMMENTSPlease detail here your specific reasons for this application, your main achievements to date and the strengths you would bring to this post and any other information relevant to your application. (please continue on separate sheets if necessary).


I have looked at the world travel agency website and would like to work for such a high quality organisation who


values customer excellence.


I have seven years experience in the travel industry in Northern Ireland.


I have had to use excellent communication skills when using the telephone, email, letter and face to face with customers.


I have always met my targets and have helped my current company achieve higher profits through identifying sales


opportunities with a number of large companies.


I make myself aware of company policy and follow the guidelines to ensure a safe working environment.


I was the nominated health and safety officer in my role at postramal technology.


I was responsible for developing a health and safety policy and making sure health and safety rules were maintained.


I enjoy working in a team. I value what other people have to say.


In my role at present I work in a team of five.


In my spare time I enjoy activities that involve team spirit, such as, football coaching.


I am commited to lifelong learning and have gained a number of certificates since leaving college.


I am considering doing a Tourism Business Management degree part time to develop further.


I have some knowledge of Travelcat. I am enthusiastic and would welcome the opportunity to take part in training as required.


I am flexible and would be willing to do the duties required for this post.


REFERENCES Please give the names and addresses of two referees. These must include your present line manager or course tutor (last employer if currently unemployed) and should not be related to you. If you are invited for an interview referees will automatically


be contacted. Please tell us if you do not wish us to do this.


1. JIM SALE


2. SALLY REAL


3 POWER SPRING ROAD SOMETOWN


TRAVEL LIFE AGENCY ANYTOWN


Capacity in which known Chair of Young Football Club Contact prior to interview: YES/NO


Capacity in which known Team Leader Contact prior to interview: YES/NO


Sample Completed Application Form 2


Please return this form to: World TravelAny Street Anytown


APPLICATIONFOREMPLOYMENT POST APPLIED FOR Travel Consultant Full-Time/Part-time (delete as appropriate)


HOW DID YOU HEAR ABOUT THIS POSTRecruitment Agency PERSONAL Please complete each section of this form legibly in your own handwriting in black ink.Surname: Fogras Forename(s): Gillian How do you wish to be addressed: Mr/Mrs/Miss/Ms/otherAddress: 113 Anyhill Drive, AnytownDaytime Tel No: 06754 456789 Mobile: 07900879900Email:Gillian@gmail.comDo you need a work permit to work in the UK? YES/NO Have you a current driving licence? YES/NO


EDUCATION


Schools/colleges attended


Dates


Qualifications attained (including grades)


ANYTOWN PRIMARY SCHOOL


SEPT 1988 – JUNE 1994

ANYTOWN HIGH SCHOOL


SEPT 1994 – JUNE 2000


A LEVEL HISTORY B A LEVEL ART C A LEVEL BUSINESS STUDIES C


SOMETOWN COLLEGE OF FOOD TOURISM AND CREATIVE STUDIES


SEPTEMBER 2000- JUNE 2003


BA HONS HOSPITALITY AND TOURISM MANAGEMENT


Training– accredited courses, short courses, apprenticeships etc (include title; awarding body/organisation and dates)


N/A


Sample Completed Application Form 2 (continued)


EMPLOYMENT HISTORY (current or most recent employer first) Please include


temporary posts and work experience.


From – To


Name & Address of Employer


Job Title & Duties


Final Salary & Reason for Leaving


SEPT 2003 – PRESENT


HOPKINS TRAVEL


TRAVEL AGENT


£12,500 PER ANNUM


INTERESTSPlease note here your leisure interests, sports, hobbies and other pastimes (including positions of responsibility held).


I enjoy reading and travelling. I have visited Spain, France, Portugal and America.


GENERAL COMMENTS Please detail here your specific reasons for this application, your main achievements to date and the strengths you would bring to this post and any other information relevant to your application. (please continue on separate sheets if necessary).


I would like to apply for this post because I enjoy new and exciting challenges.


I have three years experience in the travel industry.


I have good communication skills.


I am able to meet targets.


I understand the importance of health and safety in the workplace.


I am a teamplayer in work.


i am able to follow instructions and work well with others.


I have experience of Travelcat.


I would undertake training if necessary.


REFERENCES Please give the names and addresses of two referees. These must include your present line manager or course tutor (last employer if currently unemployed) and should not be related to you. If you are invited for an interview referees will automatically be contacted. Please tell us if you do not wish us to do this.


HAROLD TRAINOR


SOMETOWN COLLEGE OF FOOD,


TOURISM AND CREATIVE STUDIES


Capacity in which known


LECTURER


Contact prior to interview: YES/NO


STEPHEN HOPKINS


HOPKINS TRAVEL AGENCY, ANYTOWN


Capacity in which known


LINE MANAGER


Contact prior to interview: YES/NO