Unit 4: Leadership and Management Project Transient Unit Number and Title
Unit 4: Leadership and Management Field 5
Academic Year
2025-2026
Project Title
Leadership and Management in Several Diversified Workplaces and Rising Plot and Enchancment.
Field Date
11/05/2026
Submission Date
24/07/2026
Resubmission Date: 28/08/2026
Submission Structure
The assignment submission layout is within the make of:
Half A
· a case ogle picture, written in a concise and holistic fashion. This covers Studying Outcomes (LO) 1 and 2. You are required to execute expend of headings, paragraphs, and sub-sections as acceptable. The advised be conscious restrict is 2000 to 2500 phrases, even though you is now not going to be penalised for going beneath or exceeding the total be conscious restrict. Half B
· A second picture covering Studying Outcomes (LO) 3 and 4, for which the advised be conscious restrict is 500-1000 phrases, even though you is now not going to be penalised for exceeding the total be conscious restrict. All work must be submitted with research and referenced the expend of the Harvard referencing machine (or one more referencing machine) and be written the expend of comprehensive holistic writing that summarises and highlights key records and records.
You are going to must provide a bibliography the expend of the Harvard referencing machine (or replacement referencing machine). Wrong expend of referencing may perhaps well maybe moreover simply lead to problems with plagiarism if now not utilized because it’ll be.
Please execute particular that that every body sources of records are because it’ll be cited. This involves acknowledging any AI-supported instruments (ChatGPT or Grammarly, for instance) that contributed to sing material period, editing, or research support.
Unit Studying Outcomes
LO1 Stumble on management and management theories and solutions, and their affect on the effectiveness of an organization.
LO2 Review the influence of assorted management and management types on the culture of organisations.
LO3 Ticket a motivational solution to optimise organisational efficiency.
LO4 Note management and management approaches to managing efficiency to execute particular that right enchancment.
Transferable skills and competencies developed
· Label varied management types, the fashion to book extra than one and a ways away teams and the fashion to retain a watch on group leaders · Ready to talk about successfully (verbal, non-verbal, written, digital) and be flexible in communication fashion. · Ready to analyse and review a selection of commerce records and sources of records. · Ready to undertake serious prognosis and evaluate to toughen resolution making. · Interpretation of records that enables for evaluate of theory to remark. · The flexibility to work collaboratively. · Ready to ponder on bear efficiency and working fashion and their affect on others · Digital skills the expend of assorted tool capabilities to visually present records and records concisely. · Creativity, innovation and enterprise when within the hunt for solutions to commerce wants. · The flexibility to undertake serious prognosis and evaluate to toughen resolution making. Vocational jam
Organisation
You are working at Webfoot Digistore (which is fictitious) that is one among a series of retail shops owned and operated by a sizable multinational company. It’s miles cherish many such shops that exist within the London jam. The shops sell various products, including non-public computer systems, smartphones, tablet computer systems, smartwatches, digital media avid gamers, tool and each branded and selected third-birthday party instruments. Potentialities can shop by either walking into the store, searching out online or reserving a searching one-to-one session. Retailer employees win above-practical pay, are equipped money against education and healthcare and win product discounts. Nonetheless, there are minute or no paths of career fashion.
Characteristic
You possess lately been employed as a gross sales group chief on the shop ground, reporting to the gross sales solutions manager.
You lead and space up a bunch of eight members, and your key responsibilities are to:
● present route, management, inspiration and motivation to group members ● coach and mentor group members ● focal point on main your group on selling products ● support group members to reach gross sales targets ● work to targets and prioritise duties to meet and exceed these targets ● execute decisions concerning operational activities ● undertake frequent ‘one-to-ones’ with dispute reports, providing feedback ● space up attendance ● review and account for management records. It’s miles a sleek characteristic on the Webfoot Digistore the set up you are working, managing a sizable, nicely-established gross sales group that has been underperforming against targets for a whereas.
Since polishing off your onboarding coaching, you were tasked with devising motivational solutions in your gross sales group.
These will be presented in a note-up coaching session for group leaders, led by the official fashion group, that focuses on your fashion as an effective gross sales group chief.
You were paired with one more experienced gross sales group chief for this process.
Project process and guidance
Half A
Case ogle picture
As a sleek employee, you are to total onboarding coaching to can help you to realise management and management in motion. As piece of this onboarding route of, you were requested to undertake a case ogle picture to critically review management and management within the corporate, researching theories and the affect they’ve on resolution-making and the factors that influence culture all around the corporate. You may perhaps maybe maybe maybe moreover simply composed gaze and compare on the least three varied types of management and management blueprint taken in a commerce context to review their effectiveness and the affect that the management and management characteristic has on culture and efficiency. Research into on the least two extra digital tech store commerce examples may perhaps well maybe moreover simply composed be extinct to help in your research prognosis and evaluate.
Commerce activities to expose your picture will encompass the next.
• Conducting research into management and management theories and their application within the gap of labor in notify to analyse the effectiveness of management and management within the organisation. • Comparing on the least two varied organisational examples to study the many types of management and management approaches taken for a selection of commerce eventualities and the blueprint they affect decisions taken.
• Examination of assorted management and management approaches taken to review their effectiveness and the affect that the characteristic of management and management has on organisational culture and efficiency.
Your picture may perhaps well maybe moreover simply composed be conscious of the next:
• definitions of chief and manager • laborious versus tender skills • prognosis of assorted management theory examples and their affect on effectiveness and resolution making • comparability of management and management activities in three varied organisations • the importance of culture and the characteristic leaders and bosses • serious reflection on the affect of management and management. The picture may perhaps well maybe moreover simply composed possess an executive abstract, an introduction, a part on findings with a literature review, conclusion and reflection.
Please show that:
Management types are the many solutions in which a leader plans and organises their group in notify to halt a goal. It encompasses the fashion they execute decisions, how they knowing and organise work, and the blueprint they enact their authority.
Doubtlessly the most recurrently extinct types encompass autocratic, democratic and laissez-faire management approaches. The solutions extinct varied between organisations.
Half B
You possess previously worked in a same characteristic, so in actuality feel you may perhaps maybe maybe maybe moreover bring a clear standpoint on the gross sales group’s work to help members assemble and toughen. There is an daring gross sales knowing to bring, and also you realize your progress will be scrutinised by senior management. Some members of the group were in submit for a protracted time, and also you possess heard they are very worried about you coming into submit, especially the changes you may perhaps maybe maybe maybe moreover execute to their working practices. One in all them has already long gone off sick, and simplest half of them possess accepted your present e-mail invitation to a bunch assembly. There are just a few group members who’re noticeably extra clear and possess despatched you emails welcoming you to your sleek characteristic.
Motivational approach
Your motivational approach knowing wants to work out the fashion you may perhaps maybe maybe maybe likely bring together your total group on board to enable you to to meet commerce knowing targets.
Working as a pair, you are going to talk about a comprehensive motivational approach that considers each intrinsic and extrinsic motivation alongside social, cultural, and organisational variables. The approach may perhaps well maybe moreover simply composed be supported with acceptable literature. It may perhaps most likely maybe maybe moreover simply composed be clear how the approach supports the success of commerce targets. Within the first piece of the coaching session, you and your accomplice will talk about a motivational approach knowing that considers a selection of monetary and non-monetary incentives to each support a hit efficiency and toughen unsuccessful efficiency.
Commerce eventualities
The next aspect specializes in enabling group leaders to put into remark management skills and approaches for motivating their teams and making improvements to efficiency. You are to work in pairs to be conscious of and talk about varied approaches for managing efficiency and right enchancment.
You and your accomplice will rob turns to be conscious of/ponder the roles of the group chief and employees in on the least three eventualities based totally totally on varied organisations.
You are going to then personally ponder on and review your experience/efficiency and put together your bear person picture that involves a written efficiency review/evaluate and makes solutions to execute particular that right enchancment based totally mostly in your reflection.
You will bring together a blueprint to determine three from the next eventualities:
- Your group has a frequent
problembuyer that they’re actively avoiding. Unfortunately, you possess bought a complaint from the buyer about the fashion one among your group members handled their most modern request after they got right here into the store. Your characteristic play temporary is to advance to a resolution on an preliminary tactic to rental this complaint and fashion group members’ toughen in devising a bunch approach for going by this form of buyer. - One in all your group members displays values inconsistent with company culture (e.g. displays a lack of transparency, overpromises on deliveries, stirs up drama with colleagues). They’re quite sleek but are already showing signs of being rather a abominable influence all around the group. They had been out of labor for a three hundred and sixty five days sooner than starting this job and appear to be finding it animated to adjust to employment and assembly the corporate’s expectations round behaviour and attitude. You watched one among the apprentices who works within the group is moreover being influenced by the negativity of the sleek group member, with whom they remark their total working day. Your characteristic play temporary is to advance to a resolution on how most efficient to dart forward and the blueprint factors the dialogue raises will be handled.
- You chair weekly group conferences. You are enthusiastic since the conferences halt now not appear to be very productive – rather loads of time is spent discussing administrative info and/or problems with processes. Your temporary is to characteristic-play your subsequent assembly, if you cherish to must take care of this with the group. How will you blueprint it?
- Your group is exceeding gross sales targets and members work nicely together. Recognising their abilities, you feel they’ll now work extra on their very bear. You possess begun to redirect your energies to varied projects and teams, and they’ve persisted to work successfully. Or now not it is obligatory to now ask them to accept extra duties and responsibilities. Your characteristic play temporary is to delegate and empower the group on the same time.
- An employee who’s brand sleek to the corporate joins your gross sales group. This person is fervent, engaging to help and engaging to progress. Their working fashion is highly organised,
and also you may perhaps maybe maybe maybe moreover persistently rely on them to bring inner timescales. Nonetheless, you possess seen that their enthusiasm and the race of their work is frequently on the expense of detail and providing exemplary buyer care. They halt now not constantly stumble on extra than one gross sales alternate choices, upselling companies and products sooner than deciding on a route of motion, and they most frequently execute errors. This has resulted in you feeling or now not it is obligatory to ogle their work yourself (at immediate gaze) to execute particular that it is of a excessive ample quality. Your characteristic play temporary is to fashion out these areas for fashion without dampening the employees member’s enthusiasm and expertise to bring.
- The company has lately launched a sleek Health and Safety policy you feel is now not within the most straightforward interests of customers or the commerce. Nonetheless, it has been made very clear that the policy is totally counseled by senior managers, and also you are going to be to blame for guaranteeing it is utilized by your group. After just a few weeks, group members uncover you the policy is inflicting complaints from customers and taking on rather loads of their time, and that they halt now not realize why it has been launched. Your characteristic play assignment is to balance the competing requires from senior management, your group and customers to address the rep 22 situation.
Suggested Resources
Please show that the sources listed are examples for you to expend as a spot to delivery in your research – the list is now not definitive.
Textbooks
Kelly, P. and Cole, G. (2020) Management: View and Enlighten. 9th Ed. Cengage.
Mullins, L. J. and Rees, G. (2023) Management and Organisational Behaviour. 13th Ed. Harlow: Pearson.
Adair, J. (2022). Ticket Your Leadership Abilities: Rapid, Effective Ways to Turn out to be a Leader Of us Deserve to Enlighten. fifth version. London: Kogan Page.
Orti, P. and Middlemiss, M. (2019). Thinking A long way away. Inspiration for Leaders of Disbursed Groups. London: Virtual No longer A long way away.
Weblinks
BBC Studying English. The Helpful Manual to Management. (Podcast) Accessible at: https://www.bbc.co.uk/worldservice/learningenglish/work/to hand/to hand.shtml
Businessballs. Likert’s Management Systems. (Article) Accessible at: https://www.businessballs.com/organisational-culture/likerts-management-systems/
https://businessjargons.com Commerce Jargons- Motivation (Article)
MindTools. Motivation, Energizing Your Of us to Score Correct Things. Accessible at: https://www.mindtools.com/pages/article/motivating-your-group.htm
Motivation theories: Accessible at: https://businessjargons.com/motivation.html
Businessballs. Bettering Place of job efficiency: Commerce Case. Accessible at: https://www.businessballs.com/making improvements to-space of labor-efficiency/motivational-case-ogle-remark/
Also, Commerce Balls: Motivation and making improvements to space of labor efficiency (Resources)
HN World HN World Reading Lists. Accessible at: https://hnglobal.highernationals.com/learningzone/studying-lists
HN World Scholar Resource Library. Accessible at: https://hnglobal.highernationals.com/matters/resource-libraries
HN World Textbooks. Accessible at: https://hnglobal.highernationals.com/textbooks
Journal articles Alma Harris & Michelle Jones (2018) The sad aspect of management and management, College Leadership & Management, 38:5, 475-477, DOI: 10.1080/13632434.2018.1509276
https://doi.org/10.1080/13632434.2018.1509276.
M. Liphadzi, C.O. Aigbavboa, W.D. Thwala, A Theoretical Viewpoint on the Contrast between Leadership and Management, Procedia Engineering, Volume 196, pp. 478-482, ISSN 1877- 7058, https://doi.org/10.1016/j.proeng.2017.07.227
Nafiisa Sobratee; Shamim Bodhanya; Main in a global context: The balancing act between management and management, JBRMR, Volume 12 Field 4, 04 Jul 2018 https://doi.org/10.24052/JBRMR/V12IS04/ART-06
Patrick MacDonald, Stephanie Kelly, Scott Christen, (2019) A route model of space of labor solidarity, pride, burnout, and motivation. World Journal of Commerce Communique, 56(1), pp. 31–49.
https://doi.org/10.1177/2329488414525467
Half A-Studying Outcomes and Review Criteria Pass
Advantage
Distinction
LO1 Stumble on management and management theories and solutions, and their affect on the effectiveness of an organisation.
P1 Discuss about varied theories of management in terms of the management activities in varied organisations.
M1 Analyse the affect of the application of management and management theories on the effectiveness of a sizable organisation.
LO1 and LO2
D1 Severely review the affect of assorted approaches to management and management.
P2 Stumble on varied theories of management in terms of the management and management activities in varied organisations.
LO2 Review the influence of assorted management and management types on the culture of organisations.
LO1 and LO2
D1 Severely review the affect of assorted approaches to management and management.
P3 Assess varied management and management types and their application in a selection of commerce eventualities in varied organisations.
M2 Review the affect of management and management types on resolution making in varied organisations.
P4 Stumble on the factors that influence the advance of the culture in organisations.
M3 Mediate the importance of organisational culture on the efficiency of assorted organisations.
Half B- Studying Outcomes and Review Criteria Pass
Advantage
Distinction
LO3 Ticket a motivational solution to optimize organisational efficiency.
LO3
D2 Score a comprehensive motivational approach that successfully addresses all variables of motivation to give a boost to organisational efficiency.
P5 Score a motivational approach for an organisation that supports optimum success of organisational targets.
M4 Score a detailed motivational approach for an organisation that addresses intrinsic and extrinsic motivation.
LO4 Note management and management approaches to managing efficiency to execute particular that right enchancment.
LO4
D3 Compile solutions to toughen efficiency management that will execute particular that right enchancment.
P6 Note to a selection of commerce eventualities acceptable management and management approaches for managing efficiency and right enchancment.
M5 Assess how management and management approaches for managing efficiency supports right enchancment.
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