Six Sigma projects are powerful tools for achieving breakthrough improvements in products or services.
Improvement projects utilize the DMAIC methodology, while design or re-design projects use the DMADV
methodology. Such projects can be undertaken for large or small initiatives. But because they require a fair
bit of work in planning and engaging the team, they are usually applied in situations where a significant
change effort is likely to lead to an outcome well in excess of the work put into the project.
In the first two parts of your Operational Excellence Course Project, you have: (A) mapped and analyzeda
workflow and (B) organized a Kaizen or Work-Out to address improvement opportunities which do not require
rigorous data analysis. Now, you are ready to move forward with projects that leverage the power of Six
Sigma’s tools and rigorous data-driven analysis. A project charter is needed when recommending a Six Sigma
project. Project charters enable management to understand, evaluate, and approve projects for launch.
Instructions
Use your work in Part A and Part B of your Course Project, as well as what you have learned in this
course, to identify a potential Six Sigma project that can benefit the value stream and your organization.
1. List and describe at least three potential Six Sigma projects that you would propose to senior
management. Recommend one project and justifyyour selection.
2. Develop a detailed Project Charter for your recommended project. The project charter must
include the following:
a. Problem statement
b. Goal statement or objectives
c. Project scope
d. Critical-to-quality requirements, or CTQs, of the processes within the scope of thisproject
e. Key metric Y (or key metrics Y)
f. Expected operational and financial benefits of the project
g. Milestone dates for each phase of DMAIC (or DMADV)
h. Project team (titles of project team leader and members)
i. Champion (title of executive or senior manager)
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