What are the strengths of the management belief discussed? What

LEADERSHIP Seventh Version

To Laurel, Lisa, Madison, Scott, and Kallie

LEADERSHIP Thought and Put collectively x Seventh Version

PETER G.NORTHOUSE Western Michigan University

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Library of Congress Cataloging-in-Newsletter Files Northouse, Peter Man.

Leadershop : belief and observe/Peter Northouse, Western Michigan University.—Seventh Version.

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1. Management. 2. Management—Case stories. I. Title.

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Transient Contents

Preface xvii

1. Introduction 1 2. Trait Capacity 19 3. Abilities Capacity 43 4. Behavioral Capacity 71 5. Situational Capacity 93 6. Route–Procedure Thought 115 7. Chief–Member Trade Thought 137 8. Transformational Management 161 9. Reliable Management 195 10. Servant Management 225 11. Adaptive Management 257 12. Psychodynamic Capacity 295 13. Management Ethics 329 14. Team Management 363 15. Gender and Management 397 16. Culture and Management 427

Author Index 467 Field index 477 About the Author 491 About the Contributors 493

Detailed Contents

Preface xvii

1. Introduction 1 Management Defined 2

Ways of Conceptualizing Management 5 Definition and Ingredients 6

Management Described 7 Trait Versus Route of Management 7 Assigned Versus Emergent Management 8 Management and Vitality 10 Management and Coercion 12 Management and Management 13

Thought of the E book 15 Summary 16 References 17

2. Trait Capacity 19 Description 19

Intelligence 23 Self-Self assurance 24 Option 24 Integrity 25 Sociability 26 5-Ingredient Personality Mannequin and Management 26 Emotional Intelligence 27

How Does the Trait Capacity Work? 29 Strengths 30 Criticisms 30

Software program 32 Case Stories 32

Case 2.1 Selecting a New Director of Research 33 Case 2.2 A Excellent Turnaround 34 Case 2.3 Recruiting for the Monetary institution 36

Management Instrument 37 Management Trait Questionnaire (LTQ) 38

Summary 40 References 41

3. Abilities Capacity 43 Description 43

Three-Ability Capacity 44 Technical Ability 44 Human Ability 44 Conceptual Ability 45 Summary of the Three-Ability Capacity 46

Abilities Mannequin 47 Competencies forty eight Particular individual Attributes 52 Management Outcomes 53 Occupation Experiences 54 Environmental Influences 55 Summary of the Abilities Mannequin 56

How Does the Abilities Capacity Work? 56 Strengths 57 Criticisms 58 Software program 59 Case Stories 60

Case 3.1 A Strained Research Team 60 Case 3.2 A Shift for Lieutenant Colonel Adams 62 Case 3.3 Andy’s Recipe 64

Management Instrument 66 Abilities Stock 67

Summary 69 References 70

4. Behavioral Capacity 71 Description 71

The Ohio Recount Stories 72 The University of Michigan Stories 73 Blake and Mouton’s Managerial (Management) Grid 74

Authority–Compliance (9,1) 75

Country-Membership Management (1,9) 75 Impoverished Management (1,1) 75 Middle-of-the-Freeway Management (5,5) 76 Team Management (9,9) 77

Paternalism/Maternalism 77 Opportunism 77

How Does the Behavioral Capacity Work? 78 Strengths 80 Criticisms 81 Software program 81 Case Stories 82

Case 4.1 A Drill Sergeant at First 83 Case 4.2 Eating Lunch Standing Up 84 Case 4.3 We Are Household 85

Management Instrument 87 Management Behavior Questionnaire 88

Summary 90 References 91

5. Situational Capacity 93 Description 93

Management Kinds 94 Pattern Stages 96

How Does the Situational Capacity Work? 97 Strengths 98 Criticisms 99 Software program 102 Case Stories 103

Case 5.1 Marathon Runners at Different Stages 103 Case 5.2 Why Aren’t They Listening? 105 Case 5.3 Getting the Message Across 107

Management Instrument 108 Situational Management£�Questionnaire: Pattern Objects 109

Summary 112 References 113

6. Route–Procedure Thought 115 Description 115

Chief Behaviors 117 Directive Management 117 Supportive Management 117 Participative Management 118 Fulfillment-Oriented Management 118

Follower Traits 118 Job Traits 119

How Does Route–Procedure Thought Work? 120 Strengths 122 Criticisms 123 Software program 124 Case Stories 125

Case 6.1 Three Shifts, Three Supervisors 126 Case 6.2 Direction for Some, Make stronger for Others 128 Case 6.3 Playing in the Orchestra 129

Management Instrument 132 Route–Procedure Management Questionnaire 133

Summary 135 References 136

7. Chief–Member Trade Thought 137 Description 137

Early Stories 137 Later Stories 140 Management Making 142

How Does LMX Thought Work? 144 Strengths 145 Criticisms 146 Software program 148 Case Stories 149

Case 7.1 His Team Will get the Handiest Assignments 150 Case 7.2 Working Laborious at Being Dazzling 151 Case 7.3 Taking on Additional Tasks 152

Management Instrument 154 LMX 7 Questionnaire 155

Summary 157 References 158

8. Transformational Management 161 Description 161

Transformational Management Defined 162 Transformational Management and Charisma 164 A Mannequin of Transformational Management 166

Transformational Management Components 167 Transactional Management Components 171 Nonleadership Ingredient 172

Other Transformational Views 172 Bennis and Nanus 172 Kouzes and Posner 174

How Does the Transformational Capacity Work? 175 Strengths 176 Criticisms 178 Software program 180 Case Stories 181

Case 8.1 The Imaginative and prescient Failed 181 Case 8.2 An Exploration in Management 183 Case 8.3 Her Imaginative and prescient of a Mannequin Research Middle 185

Management Instrument 187 Summary 190 References 191

9. Reliable Management 195 Description 195

Reliable Management Defined 196 Approaches to Reliable Management 197

Handy Capacity 197 Theoretical Capacity 200

How Does Reliable Management Work? 205 Strengths 206 Criticisms 207 Applications 208 Case Stories 209

Case 9.1 Am I Really a Chief? 210 Case 9.2 A Chief Under Fire 212 Case 9.3 The Reluctant First Lady 214

Management Instrument 217 Reliable Management Self-Analysis Questionnaire 218

Summary 220 References 221

10. Servant Management 225 Description 225

Servant Management Defined 226 Historic Foundation of Servant Management 226 Ten Traits of a Servant Chief 227 Constructing a Thought About Servant Management 229

Mannequin of Servant Management 231 Antecedent Circumstances 231 Servant Chief Behaviors 233 Outcomes 236 Summary of the Mannequin of Servant Management 238

How Does Servant Management Work? 238 Strengths 239

Criticisms 240 Software program 241 Case Stories 242

Case 10.1 All people Loves Mrs. Noble 243 Case 10.2 Doctor to the Unhappy 244 Case 10.3 Servant Management Takes Flight 247

Management Instrument 249 Servant Management Questionnaire 250

Summary 253 References 254

11. Adaptive Management 257 Description 257

Adaptive Management Defined 258 A Mannequin of Adaptive Management 260

Situational Challenges 261 Chief Behaviors 263 Adaptive Work 273

How Does Adaptive Management Work? 274 Strengths 275 Criticisms 276 Software program 277 Case Stories 279

Case 11.1 Silence, Stigma, and Psychological Illness 279

Case 11.2 Taming Bacchus 281 Case 11.3 Redskins No More 283

Management Instrument 286 Adaptive Management Questionnaire 287

Summary 292 References 293

12. Psychodynamic Capacity 295 Manfred F. R. Kets de Vries and Alicia Cheak Description 295 The Scientific Paradigm 296 History of the Psychodynamic Capacity 297 Key Concepts and Dynamics Throughout the

Psychodynamic Capacity 301 1. Variety out the Inner Theatre 301 2. Variety out the Chief-Follower

Relationships 302 3. Variety out the Shadow Side of Management 305

How Does the Psychodynamic Capacity Work? 305 Strengths 306

Criticisms 307 Software program 308

Community Coaching 309 Case Stories 313

Case 12.1 Dealing With Passive-Aggressives 313 Case 12.2 The Concern of Success 314 Case 12.3 Helping a Bipolar Chief 315

Management Instrument 317 The Management Archetype

Questionnaire (Abridged Version) 318 Summary 324 References 324

13. Management Ethics 329 Description 329

Ethics Defined 330 Stage 1. Preconventional Morality 331 Stage 2. Extinct Morality 332 Stage 3. Postconventional Morality 332

Ethical Theories 333 Centrality of Ethics to Management 336 Heifetz’s Perspective on Ethical Management 337 Burns’s Perspective on Ethical Management 338 The Dark Side of Management 339 Principles of Ethical Management 341

Ethical Leaders Admire Others 341 Ethical Leaders Help Others 342 Ethical Leaders Are Factual 344 Ethical Leaders Are Just correct 345 Ethical Leaders Gather Neighborhood 346

Strengths 347 Criticisms 348 Software program 349 Case Stories 349

Case 13.1 Selecting a Research Assistant 350 Case 13.2 How Safe Is Safe? 351 Case 13.3 Reexamining a Proposal 352

Management Instrument 355 Perceived Chief Integrity Scale (PLIS) 356

Summary 359 References 360

14. Team Management 363 Susan E. Kogler Hill Description 363

Team Management Mannequin 366 Team Effectiveness 367 Management Choices 372 Management Actions 377

How Does the Team Management Mannequin Work? 381 Strengths 382 Criticisms 383 Software program 384 Case Stories 385

Case 14.1 Can This Digital Team Work? 385 Case 14.2 They Dominated the Dialog 386 Case 14.3 Starts With a Bang, Ends With a Whimper 387

Management Instrument 389 Team Excellence and Collaborative

Team Chief Questionnaire 391 Summary 393 References 393

15. Gender and Management 397 Crystal L. Hoyt and Stefanie Simon Description 397

The Glass Ceiling Modified into Labyrinth 398 Proof of the Management Labyrinth 398 Working out the Labyrinth 399

Gender Variations in Management Kinds and Effectiveness 401

Navigating the Labyrinth 406 Strengths 409 Criticisms 410 Software program 411 Case Stories 411

Case 15.1 The “Glass Ceiling” 412 Case 15.2 Lack of Inclusion and Credibility 413 Case 15.3 Being pregnant as a Barrier to Job Put 414

Management Instrument 415 The Gender–Chief Implicit Affiliation Take a look at 416

Summary 419 References 420

16. Culture and Management 427 Description 427

Culture Defined 428 Related Concepts 428

Ethnocentrism 428 Prejudice 429

Dimensions of Culture 430 Uncertainty Avoidance 431 Vitality Distance 432 Institutional Collectivism 432 In-Community Collectivism 432 Gender Egalitarianism 433 Assertiveness 433 Future Orientation 433 Performance Orientation 434 Humane Orientation 434

Clusters of World Cultures 434 Traits of Clusters 436

Anglo 437 Confucian Asia 437 Eastern Europe 437 Germanic Europe 437 Latin The US 438 Latin Europe 438 Middle East 438 Nordic Europe 439 Southern Asia 439 Sub-Saharan Africa 439

Management Behavior and Culture Clusters 439 Eastern Europe Management Profile 441 Latin The US Management Profile 441 Latin Europe Management Profile 441 Confucian Asia Management Profile 443 Nordic Europe Management Profile 443 Anglo Management Profile 444 Sub-Saharan Africa Management Profile 445 Southern Asia Management Profile 445 Germanic Europe Management Profile 446 Middle East Management Profile 446

Universally Properly-organized and Undesirable Management Attributes 448

Strengths 449 Criticisms 450 Software program 451 Case Stories 452

Case 16.1 A Not easy Place of job 452 Case 16.2 A Special Form of Financing 454 Case 16.3 Whose Hispanic Middle Is It? 456

Management Instrument 458 Dimensions of Culture Questionnaire 459

Summary 464 References 465

Author Index 467 Field index 477 About the Author 491 About the Contributors 493

xvii

Preface

This seventh version of Management: Thought and Put collectively is written with the purpose of bridging the outlet between the assuredly-simplistic licensed approaches to management and the more summary theoretical approaches. Admire the old editions, this version stories and analyzes a particular sequence of management theories, giving particular attention to how every theoretical formula would possibly well well be applied in precise-world organizations. In essence, my cause is to explore how management belief can show and sigh the model management is practiced.

NEW TO THIS EDITION

New to this volume is a chapter on adaptive management, which examines the nature of adaptive management, its underpinnings, and the very best seemingly blueprint it works. The chapter offers a definition, a model, and the most stylish research and applica- tions of this emerging technique to management. As well, the strengths and weaknesses of the adaptive management formula are examined, and a ques- tionnaire to wait on readers assess their very have stages of adaptive management is offered. Three case stories illustrating adaptive management are presented at the end of the chapter. This volume also offers an exclusively new chapter on psychodynamic chief- ship written by a number one expert in the self-discipline, Manfred F. R. Kets De Vries, and Alicia Cheak. Admire the opposite chapters, this chapter offers a theoreti- cal rationalization of psychodynamic management, applications, cases stories, and an review instrument. This version also involves an expanded dialogue of the sunless aspect of chief- ship and psuedotransformational management and the detrimental uses and abuses of management. New research has been added at some stage in the e book as

XVIII LEADERSHIP THEORY AND PRACTICE

nicely as many new case stories and examples that wait on college students apply chief- ship ideas to new settings. This version retains many particular facets from old editions nonetheless has been as a lot as the moment to incorporate new research findings, figures and tables, and every- day applications for a complete lot of management matters including chief–member substitute belief, transformational and legit management, crew management, the labyrinth of females’s management, and ancient definitions of management. The format of this version parallels the format stale in earlier editions. As with old editions, the total purpose of Management: Thought and Put collectively is to strategy our notion of the many diverse approaches to management and recommendations to examine it more successfully.

SPECIAL FEATURES

Although this newsletter offers and analyzes a huge sequence of management research, every strive has been made to expose the fabric in a undeniable, concise, and involving formula. Reviewers of the e book have persistently commented that clarity is one among its predominant strengths. As well to the writing model, several other facets of the e book wait on make it individual-pleasant.

x� Every chapter follows the identical format: It’s structured to incorporate first belief after which observe.

x� Every chapter comprises a dialogue of the strengths and criticisms of the formula below consideration, and assists the reader in determin- ing the relative merits of every formula.

x� Every chapter involves an application half that discusses the prac- tical aspects of the formula and the very best seemingly blueprint it will seemingly be stale in at the present time’s organizational settings.

x� Three case stories are offered in every chapter for instance long-established management concerns and dilemmas. Belief-upsetting questions observe every case take into story, helping readers to make clear the case.

x� A questionnaire is equipped in every of the chapters to wait on the reader apply the technique to his or her have management model or setting.

x� Figures and tables illustrate the content of the belief and make the suggestions more meaningful.

By these particular facets, every effort has been made to make this newsletter substantive, understandable, and handy.

Preface xix

AUDIENCE

This e book offers every an in-depth presentation of management belief and a dialogue of the very best seemingly blueprint it applies to particular-existence scenarios. Thus, it is intended for undergraduate and graduate classes in management, management stories, industry, instructional management, public administration, nursing and allied health, social work, criminal justice, industrial and organizational psychol- ogy, communique, faith, agricultural education, political and military science, and training and building. It’s extremely delight in minded as a supplementary textual content for core organizational behavior programs or as an over- watch textual content internal MBA curricula. This e book would even be functional as a textual content in pupil actions, continuing education, in-carrier training, and other management-building programs.

Teacher Teaching Field

SAGE edge for Instructors, a password-protected trainer resource feature, supports educating by making it uncomplicated to combine quality content and salvage a prosperous learning ambiance for college students. The take a look at banks, which have been expanded for this version, consist of a complete lot of-preference and upright/spurious questions to study comprehension, as nicely as essay questions that inquire of faculty students to apply the fabric. An electronic take a look at monetary institution, delight in minded with PCs and Macs through Diploma application, is also available. Chapter-particular resources consist of PowerPoint slides, take into story and dialogue questions, instructed exer- cises, full-textual content journal articles, and video and audio hyperlinks. Total resources consist of course-prolonged projects, sample syllabi, movie resources, and case notes. Printable PDF variations of the questionnaires from the textual content are integrated for instructors to print and distribute for study room spend. A course cartridge involves resources realized on the Teacher Teaching Field and the Student Stumble on Field, as nicely as a bonus quiz for every chapter in the e book—all in an uncomplicated-to- add package. Skedaddle to edge.sagepub.com/northouse7e to salvage true of entry to the com- panion feature.

Student Stumble on Field

SAGE edge for Students offers a customized technique to wait on college students secure their coursework targets in an uncomplicated-to-spend learning ambiance. Cell-pleasant eFlashcards and observe quizzes give a enhance to notion of key phrases and ideas and enable for self reliant review by college students of their mastery needless to claim cloth. A personalized online action belief involves

XX LEADERSHIP THEORY AND PRACTICE

pointers and feedback on progress through the course and supplies, which enables college students to individualize their learning ride. Discovering out objec- tives, multimedia hyperlinks, dialogue questions, and SAGE journal articles wait on college students take into story and toughen the most appealing cloth. Students can toddle to edge.sagepub.com/northouse7e to salvage true of entry to the feature.

Media Icons

Icons exhibiting at the underside of the uncover page will sigh you to online media equivalent to movies, audio hyperlinks, journal articles, and reference articles that cor- reply with key chapter ideas. Focus on with the Student Stumble on Field at edge. sagepub.com/northouse7e to salvage true of entry to this media.

ICONS

Northouse on Management

Reference Article

Video

Audio

SAGE Journal Article

xxi

Acknowledgments

Many folks without extend or in some way contributed to the building of the seventh version of Management: Thought and Put collectively. First, I would desire to acknowledge my editor, Maggie Stanley, and her talented crew at SAGE Publications (Nicole, Abbie, MaryAnn, Liz, Katie, and Lauren) who’ve contributed vastly to the typical of this version and ensured its suc- cess. For his or her very succesful work everywhere in the production half, I would delight in to thank reproduction editor Melinda Masson, and senior mission editor Libby Lar- son. In her have contemporary blueprint, every of these other folks made precious contribu- tions to the seventh version. For complete stories of the seventh version, I would desire to thank the following reviewers:

Meera Alagaraja, University of Louisville Mel Albin, Excelsior College Thomas Batsching, Reutlingen University Cheryl Beeler, Angelo Recount University Designate D. Bowman, Methodist University Dianne Burns, University of Manchester Eric Buschlen, Central Michigan University Steven Bryant, Drury University Daniel Calhoun, Georgia Southern University David Conrad, Augsburg College Joyce Cousins, Royal College of Surgeons in Ireland

XXII LEADERSHIP THEORY AND PRACTICE

Denise Danna, LSUHSC College of Nursing S. Todd Deal, Georgia Southern University Caroline S. Fulmer, University of Alabama Greig A. Gjerdalen, Capilano University Andrew Gonzales, University of California, Irvine Carl Holschen, Missouri Baptist University Kiran Ismail, St. John’s University Irma Jones, University of Texas at Brownsville Michele D. Kegley, University of Cincinnati, Blue Ash College David Lees, University of Derby David S. McClain, University of Hawaii at Manoa Carol McMillan, New College University Richard Milter, Johns Hopkins University Christopher Neck, Arizona Recount University–Tempe Keeok Park, University of La Verne Richard Parkman, University of Plymouth Chaminda S. Prelis, University of Dubuque Casey Rae, George Fox University Noel Ronan, Waterford Institute of Technology Louis Rubino, California Recount University, Northridge Shadia Sachedina, Baruch College (College of Public Affairs) Harriet L. Schwartz, Carlow University Kelli Okay. Smith, University of Nebraska-Lincoln David Swenson, The College of St. Scholastica Danny L. Talbot, Washington Recount University Robert L. Taylor, University of Louisville Valuable Taylor-Clifton, Cambridge College John Tummons, University of Missouri

Acknowledgments xxiii

Kristi Tyran, Western Washington University Tamara Von George, Granite Recount College Natalie Walker, Seminole Recount College William Welch, Bowie Recount University David E. Williams, Texas Tech University Tony Wohlers, Cameron University Sharon A. Wulf, Worcester Polytechnic Institute College of Industry Alec Zama, Tall Discover about University Xia Zhao, California Recount University, Dominguez Hills

I would desire to thank, for his or her distinctive work on the management profile application and the ancillaries, Isolde Anderson (Hope College), John Baker (Western Kentucky University), Renee Kosiarek (North Central College) and Lisa Burgoon (University of Illinois), and for his feedback in the con- struction and scoring of the adaptive management questionnaire, Paul Yelsma (Western Michigan University). A favorable acknowledgment goes to Laurel Northouse for her insightful opinions and ongoing wait on. As well, I am grateful to Marie Lee, for her distinctive bettering and guidance at some stage in this mission. For his or her stories of and comments on the adaptive management chapter, I am indebted to Sarah Chace (Marian University), Carl Larson (University of Denver), and Chip Bailey (Duke University). At ultimate, I would desire to thank the many undergraduate and graduate college students whom I in actuality have taught over the years. Their ongoing feedback has helped account for my hooked in to management and inspired me to make undeniable the handy implications of management theories.

SAGE used to be fou nded in 1 9 6 5 by Sara Miller McCu ne to su pport the dissemination of u sable data by pu blishing modern and high-qu ality research and educating content. This day, we pu blish bigger than 7 5 0 jou rnals, inclu ding these of larger than 3 0 0 learned societies, bigger than 8 0 0 new books per yr, and a growing differ of library produ cts inclu ding archives, data, case stu dies, experiences, conference highlights, and video. SAGE remains majority-owned by ou r fou nder, and after Sara’s lifetime will change into owned by a charitable tru st that secu res ou r continu ed independence.

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1 Introduction

Management is a extremely sought-after and extremely valued commodity. Within the 15 years consequently of the principle version of this e book used to be printed, the public

has change into an increasing number of captivated by the premise of management. Folks con- tinue to inquire of themselves and others what makes correct leaders. As folks, they watch more data on how to change into effective leaders. Which capacity that, book place cabinets are stuffed with licensed books about leaders and advice on how to be a leader. Many folks take into consideration that management is a mode to wait on their non-public, social, and legit lives. Companies watch these with management capacity consequently of they suspect about they devise particular resources to their organizations and, eventually, wait on the underside line. Tutorial institu- tions at some stage in the country have responded by offering programs in management stories. As well, management has gained the eye of researchers worldwide. A review of the scholarly stories on management displays that there’s a huge diversity of diverse theoretical approaches to offer an rationalization for the complexities of the chief- ship process (e.g., Bass, 1990; Bryman, 1992; Bryman, Collinson, Grint, Jack- son, & Uhl-Bien, 2011; Day & Antonakis, 2012; Gardner, 1990; Hickman, 2009; Mumford, 2006; Rost, 1991). Some researchers conceptualize chief- ship as a trait or as a behavior, whereas others watch management from an infor- mation-processing standpoint or relational standpoint. Management has been studied the usage of every qualitative and quantitative recommendations in a lot of contexts, including minute teams, therapeutic teams, and natty organizations. Collec- tively, the research findings on management from all of these areas present a image of a process that is blueprint more delicate and intricate than the assuredly- simplistic watch presented in just a few of the well-liked books on management. This e book treats management as a complex process having a complete lot of dimensions. Based utterly on the research literature, this newsletter offers an in-depth description

Management Defined Position of Management

2 LEADERSHIP THEORY AND PRACTICE

and application of