10.18 Persuasive Organizational Message Flowing Upward: Keeping Track of Office Projects (Obj. 4)
As the supervisor of administrative support at an architectural engineer- ing firm, you serve five project managers. You find it difficult to keep track of what everybody is doing and where they are working. Mike is in New Orleans, Jason just left for Kansas City, Brian is working on a project in
St. Louis, and Andrea is completing a job in Houston. With so many people working on projects in various places, it is hard to know where people are and what they are doing. Assigning administrative assistants and tracking their work is difficult. Although digital tools would be ideal, this office has shown no interest in wikis or similar collaborative tools. You decide that you and your managers need a dry erase board in the office to record projects and their status. Plain dry erase boards are not expen- sive at Wal-Mart. But can you persuade the managers to accept this new tool? They are largely independent engineers who are not attuned to fol- lowing office procedures. Moreover, who will keep the board current?
Your Task. Write a convincing e-mail that persuades managers that your office needs a dry erase board to record weekly projects. Outline the benefits. How can you make it easy for them to buy in to using this new tool? Fill in any details from your imagination, but keep the mes- sage fairly simple. Address the first e-mail to Mike.Kuryia@walters_inc.com.
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