(Mt) – HMD259 UNLV E learning hospitality employee training Outline

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E-Learning Training Project Assignment Assigned: Monday of Week 8 Outline Due: Thursday of Week 8 (50 points) Comments returned by Friday. Complete Project Due: Monday of Week 10 (100 points) Updated 10/14/2019 Purpose: The purpose of this assignment is to create a 5-7 minute e-learning hospitality employee training session on a specific task using two or more digital applications. • Skills: As a result of completing this assignment, you will learn two or more digital applications that can be used in training both online and face to face. • Knowledge: Students will gain knowledge of company training processes and digital applications used in training within the hospitality industry. Task: Using the concepts learned in the class, each student will develop a 5-7 minutes training session of a skill a hospitality employee would complete daily. In order to complete this assignment you will create a video, video podcast, audio podcast with a presentation (separate files) , or a presentation that includes audio. 1. Choose a task from the list for your e-learning training session. List of tasks follow the assignment. 2. Select 2 or more digital applications to use in creating your e-learning training session. One application must be an audio application for communicating the training verbally. List of applications follow the assignment. 3. Complete an outline of your project and submit to Dr. Sammons by Thursday of Week 8. 4. This outline should include a. the list of applications and how they will be used, b. a minimum of two references for your project and c. a minimum of three bullet points you will cover in the training session. See form on following pages. 1. Choose your training session from one of the following: Check the box next to the task you choose. Front desk Housekeeping Reservations making a bed check-in greeting inspecting a room check-out procedure Golf answering a phone call process of greeting guests, giving directions to a local restaurant how to address a putt or a drive Restaurant service golf etiquette setting a table of 4 in a steakhouse Meeting Planning greeting and seating restaurant create a supply kit for staff organizers customers taking an order for a table of 4 Prepare a map of meeting facilities and guide to getting around a conference up selling appetizers and desserts Bell and valet services napkin folding lifting heavy luggage Banquets delivering luggage to room setting a table of 8 for a 4 course dinner greeting a guest at valet to take car Kitchen Beverage service kitchen safety – knives how to take drink orders from a table of 4 kitchen safety – lifting wine service presentation, kitchen safety – dishwashing how to make a margarita, pina colada, or Long Island ice tea. kitchen sanitation Other Any specific task you may do on a daily basis in a hospitality job you are currently in or have worked in previously. Describe succinctly! List the Digital applications you will use to create your training session. These are listed on next page. Powerpoint or Prezi does not count as one of your digital applications. Youtube for sharing your presentation does not count as one of your digital applications. 1 2 Others if you want: The following is a list of applications to use when creating your presentation. Some are only available on Apple/Mac. Create a 5-7 minute training presentation using two or more mobile/digital applications (Free of course, unless you own one). Creating Tutorials or Demonstrations ScreenChomp JingProject.com Screencast-O-Matic.com Wink Podcast Audacity Voice Record (very robust) QuickVoice Pro (pretty good as well) Vodcast ScreenChomp Ideation or Brainstorming Inspiration Lite Idea Sketch Gingkoapp http://www.gingkoapp.com Text-to-Speech Dragon Dictation Online Polling Tools Poll Everywhere http://www.polleverywhere.com/ Audacity bitly.com Create short urls Blendspace Delicious Diigo Easygenerator Evernote Explain Everything Eyejot Feedly Flickr Google Sites iGoogle Translate iTunes Jeopardy Game 5-Topic Template Jing Kahoot.it Keynote Moovly Padlet Paperli Pearltrees Pinterest Powtoon Quizlet Screencast Showme Slideshare Snagit SoftChalk Vimeo Voicethread Voki WhatsApp Wordle YouTube Training Presentation: You can save your Powerpoint with audio recording as a MP4 and upload to youtube. If you upload to youtube – you have to make it available for me to access.

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