JWI 550: Operational Excellence Assignment 3
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change based on the needs of the class.
550 Assignment 3 (1244) Page 1 of 2
Operational Excellence Project Part C: Six Sigma Proposal and Project Charter Due: Monday, 9:00 am (eastern), Week 10 (15% of course grade) Overview Six Sigma projects are powerful tools for achieving breakthrough improvements in products or services. Improvement projects utilize the DMAIC methodology, while design or re-design projects use the DMADV methodology. Such projects can be undertaken for large or small initiatives. But because they require a fair bit of work in planning and engaging the team, they are usually applied in situations where a significant change effort is likely to lead to an outcome well in excess of the work put into the project. In the first two parts of your Operational Excellence Course Project, you have: (A) mapped and analyzed a workflow and (B) organized a Kaizen or Work-Out to address improvement opportunities which do not require rigorous data analysis. Now, you are ready to move forward with projects that leverage the power of Six Sigma’s tools and rigorous data-driven analysis. A project charter is needed when recommending a Six Sigma project. Project charters enable management to understand, evaluate, and approve projects for launch. Instructions Use your work in Part A and Part B of your Course Project, as well as what you have learned in this course, to identify a potential Six Sigma project that can benefit the value stream and your organization.
1. List and describe at least three potential Six Sigma projects that you would propose to senior management. Recommend one project and justify your selection.
2. Develop a detailed Project Charter for your recommended project. The project charter must include the following: a. Problem statement b. Goal statement or objectives c. Project scope d. Critical-to-quality requirements, or CTQs, of the processes within the scope of this project e. Key metric Y (or key metrics Y) f. Expected operational and financial benefits of the project g. Milestone dates for each phase of DMAIC (or DMADV) h. Project team (titles of project team leader and members) i. Champion (title of executive or senior manager)
3. Since this is a charter, consider how best to present the material visually. You should include
clear headers and sub-headers. You may also want to call out certain elements, like timelines or key milestones, using graphics, tables, or colors to make the charter visually appealing and easy to read. You should refer to the project charter template provided by your instructor.
Submission Requirements
Your work is to be submitted in Word. Total length should be 3-4 pages.
JWI 550: Operational Excellence Assignment 3
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change based on the needs of the class.
550 Assignment 3 (1244) Page 2 of 2
RUBRIC: Course Project Part C
CRITERIA Honors High Pass Pass Low Pass Unsatisfactory
1. List and describe at least three potential Six Sigma projects that you would propose to senior management. Recommend one project and justify your selection. Weight: 25%
Three or more potential Six Sigma projects identified with clear justification for selection. Provides additional clear connection to specific strategic initiatives in the student’s organization.
Three or more Potential Six Sigma projects identified with clear justification for selection.
Three or more Potential Six Sigma projects identified; incomplete or unclear justification for selection.
Two Potential Six Sigma projects identified; justification for selection is unclear or vague.
No potential Six Sigma projects identified; justification for selection is missing, unclear, or vague.
2. Develop a detailed Project Charter for your recommended project. The project charter must include all required components. Weight: 60%
Project Charter is complete and clear; all nine components correctly addressed with appropriate detail; demonstrates deep understanding of the application of Six Sigma principles.
Project Charter is clear and well organized; at least eight components correctly addressed with appropriate detail; demonstrates very good understanding of the application of Six Sigma principles.
Project Charter is clear and well organized; at least seven components correctly addressed with appropriate detail; demonstrates solid understanding of the application of Six Sigma principles.
Project Charter may be unclear or disorganized in some sections; at least six components correctly addressed with appropriate detail; demonstrates basic understanding of the application of Six Sigma principles.
Project Charter is missing or incomplete with fewer than five components correctly addressed with appropriate detail; demonstrates minimal understanding of the application of Six Sigma principles.
3. Finished product is presented in a well-organized format that is easy to read and free from grammatical errors. Weight: 15%
Finished product is well-designed and written, with a clear, easy-to- read layout and no significant grammatical errors; makes good use of color and/or other design elements to create a visually appealing charter.
Finished product is well-designed and written, with a clear, easy-to- read layout and few grammatical errors.
Finished product is basic in layout but mostly clear and easy-to- understand; may contain a few minor grammatical errors.
Finished product would benefit from better organizational cohesion; may be challenging to read and/or understand in some sections; may include some grammatical errors.
Finished product is disorganized and/or difficult to understand; may include significant grammatical errors.
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