Privacy Policy Overview

This Privacy Policy outlines the commitment of our company, hereinafter referred to as “we”, “us”, or “our”, to protect and respect your privacy in accordance with the General Data Protection Regulation (GDPR) standards. It governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a “User”) of our application and services. By accessing our application, you acknowledge and agree to the terms outlined in this policy.

1. Data Controller We are the data controller responsible for your personal data. For any concerns or queries regarding this policy or your data, please contact our Data Protection Officer at the provided contact details on our website.

2. Information We Collect When you place an order or register on our application, we may collect a variety of information including, but not limited to:

   • Personal identification details (i.e., name, email address, telephone number, billing address).
   • Details of your orders and transactions.
   • Data collected through recorded communications (i.e., chats and phone calls).
   • Details filled in the application form including access time, device type, and location.

This data is collected to fulfill our contractual obligations, improve our services, and comply with legal requirements.

3. Lawful Basis for Processing We process your personal data on the basis of:

   • Contractual necessity (to register you as a new customer and fulfill the orders you place).
   • Our legitimate interests (to study how customers use our services, to develop them, and to grow our business).
   • Compliance with legal obligations (to manage risks and legal disputes).

4. Data Security and Confidentiality We commit to safeguarding the personal data you provide us. Your information is stored on secure servers, and any payment transactions will be encrypted using SSL technology. We restrict access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Your Rights Under GDPR Under GDPR, you have the right to:

   • Request access to, correction or deletion of your personal data.
   • Object to processing of your personal data.
   • Request restriction of processing your personal data.
   • Request transfer of your personal data.
   • Withdraw consent at any time where we are relying on consent to process your personal data.

6. Data Retention We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Third-Party Disclosure We do not sell, trade, or rent Users’